1. Who we are

Steadfast Pest Control is a family-owned pest control company operating across the Arizona East Valley. Owned and operated by Ibsen Vela. Mailing address: 49 West Desert Vista Trail, San Tan Valley, AZ. Questions about this policy can be sent to service@steadfastpestcontrol.com.

2. Information we collect

When you submit the quote-request form on this website, we collect the information you choose to provide: your name, mobile phone number, property address, the type of pest concern, and any optional message. We may also collect basic technical information your browser sends automatically (such as IP address and user-agent) for security and abuse prevention.

When you call us, we may record call details (date, time, phone number, and a short summary of your request) so we can return your call and schedule service.

3. How we use your information

• To respond to your inquiry, schedule service, and provide pest control work.
• To send appointment confirmations and reminders by phone call or SMS.
• To send the business owner internal notifications about new leads and call details.
• To send service follow-up messages when a job is complete.
• To improve our service quality and handle billing.

We do not use your information for advertising or marketing to third parties.

4. SMS / text messaging

If you provide your mobile number and agree to the consent checkbox on our contact form (or give verbal consent during service intake), you may receive transactional SMS messages from Steadfast Pest Control relating to your service request, such as:

• Appointment confirmations
• Appointment reminders
• Service follow-up
• Questions our team needs to ask you about access, gates, or pets

Mobile information and SMS opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not shared with any third parties.

Message frequency varies; typically 1–4 messages per appointment. Message and data rates may apply depending on your mobile carrier and plan.

To opt out at any time, reply STOP to any message you receive from us. For help, reply HELP or contact us at service@steadfastpestcontrol.com or (520) 912-0194. Carriers are not liable for delayed or undelivered messages.

5. Service providers we use

We use a small number of trusted service providers to operate this website and our communications:

• Formspree — receives quote-request form submissions and forwards them to our inbox.
• Twilio — delivers appointment-related SMS messages on our behalf.
• Netlify — hosts this website.

These providers handle data only as needed to perform their service, and we do not authorize them to use your data for their own marketing.

6. Your choices and rights

You can request to access, correct, or delete the personal information we hold about you by emailing service@steadfastpestcontrol.com. We will respond within a reasonable time consistent with applicable law. You can stop receiving SMS messages at any time by replying STOP.

7. Children

This website is intended for adults. We do not knowingly collect information from children under 13.

8. Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be communicated by a notice on our home page or through SMS if you have opted in.

9. Contact

Steadfast Pest Control
49 West Desert Vista Trail, San Tan Valley, AZ
service@steadfastpestcontrol.com
(520) 912-0194

See also our Terms of Service.